POLICY TERMS & CONDITIONS

At The Touch Up Salon, your appointment is extremely important us. We value your time and appreciate the opportunity to care for you and your hair. Please take a moment to review our booking policies before scheduling your appointment.

SERVICE & PRICING

Service pricing may vary depending on the length, density, condition, and amount of product or time required for your hair. If your desired service requires additional time or products, your stylist will communicate any significant pricing changes with you during your consultation.

For color and chemical services, please provide accurate information regarding previous services and chemical treatments. This information is important in helping your stylist determine the safest and most appropriate service for your hair.

CANCELING & RESCHEDULING

We completely understand that life happens and sometimes plans change. If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 24 hours notice.

Providing adequate notice allows our team to adjust their schedules accordingly and gives us the opportunity to offer the appointment to another guest on our waitlist.

We understand that some situations are unavoidable, and we will always do our best to work with you in the event of an emergency.

However, if a guest cancels or reschedules with less than 24 hours notice or does not show up for their scheduled appointment, a rescheduling fee may be required before a new appointment can be booked.

BOOKING A SERVICE

Online booking is subject to availability. Certain services may require a consultation prior to booking or confirmation by the salon. If you have any questions, feel free to call the salon.

By booking an appointment with The Touch Up Salon, you acknowledge that you have read, understand, and agree to our booking terms and conditions.

CHILDREN

At The Touch Up Salon, we love children, some of our stylists are moms too! But for their safety, and the courtesy of other guest, we ask that prior arrangements be made for the care of your children, unless they have an appointment. As we would never want our own children unattended in a hazardous environment, (we routinely use chemicals, sharp objects and hot irons, waxes, etc.) we hope you understand that our policy is in place with you and your child's best interest in mind.

We also ask that only one guest allowed back with a child's appointment to ensure enough space for the stylist and team.